The Business Operations (Contracts) Specialist performs an array of duties across several departments. The associate is responsible for receiving contracts, mostly from the Sales Department, verifying they adhere to legal, regulatory, and Company-specific requirements. This person analyzes contract terms to identify potential risks and negotiates effectively to achieve a mutually beneficial outcome for both the Company and the customer. The Business Operations Specialist works with the COO to coordinate facilities’ maintenance, construction projects, and relocation efforts for our six office locations across the US. Other duties include maintaining our main software platforms (no-code): Acumatica, HubSpot etc.

This is a hybrid workplace requiring office attendance approximately 24 hours per week including every Tuesday.

Come work for a nationally certified Great Place To Work Company (2018-2025)!

WHAT YOU WOULD BE DOING

• Review customer contracts, proposals, purchase orders, and terms & conditions to identify risk areas such as liability, indemnification, insurance requirements, and scope mismatches with assistance with the assistance of an AI powered platform.
• Flag and escalate non-standard or high-risk terms to management or legal counsel for review.
• Maintain a record of all active contracts, terms changes, and approvals for audit traceability.
• Ensure contract templates and standard language are current and align with Company standards.
• Review, redline and suggest mutually beneficial language for all Company commercial sales, state, and federal contracts that pertain to the selling of goods, lease and contracts.
• Act as a liaison between the Sales, Safety, Accounting, Operations and other departments to gather necessary information and approvals.
• Works with the COO on lease terms for buildings and other contracts as it relates to facilities.
• Coordinate and manage building construction, renovations and site improvements including routine building maintenance for each of our 6 physical office locations.
• Develop and maintain relationships with Company contractors, vendors and landlords.
• Review negotiate and maintain contracts for landscaping, snow removal, building cleaning services, HVAC, Pest Control etc.
• Coordinate maintenance and updates of Company main software platforms including Acumatica ERP, HubSpot, and Power BI as well as support updates to system documentation, training guides, and operational SOPs.
• Assist in user support for simple configuration, permissions, and workflow troubleshooting (non-technical admin level) for main software platforms.

MINIMUM REQUIREMENTS TO APPLY

• High School diploma is required. A bachelor's degree in business administration, legal studies, or a related field is preferred. 4 years combination of college and recent related experience is acceptable
• Working knowledge of contract terminology and risk identification in customer-facing agreements.
• At least 1 year of prior experience analyzing contract terms to identify potential risks.
• Prior experience of contract negotiating effectively to achieve a mutually beneficial outcome for both the Company and the customer.
• Proven experience in managing multiple projects and deadlines simultaneously.
• Strong organizational, communication, and time-management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior experience working with an AI-powered contract compliance solution preferred.
• Prior Operations experience preferred.
• Must be able to work 24 hours per week on-site, including every Tuesday.
• Must be willing to travel nationally to all Company offices

COMPETENCIES YOU SHOULD HAVE

• Contract Administration
• Analytical Skills
• Attention to Detail
• Communication
• Organizational Skills

Salary range is based on experience $72,000-$77,000 and bonus eligible

Our Company takes innovation in our industry very seriously, and there’s nothing like the feeling of being revolutionary. What we like most, though, is making things happen – getting results in creative ways. We know this kind of approach takes top candidates, so we offer a highly competitive compensation and benefits package including:

WHAT WE CAN OFFER YOU:

• Employee Stock Ownership Plan (ESOP - a fully Company Funded Retirement Plan!!)
• 401(k) / Roth Retirement Programs and Company Match
• Medical & Prescription Drug
• Dental
• Vision
• 15 Paid Time Off days, Volunteer Paid Time Off and 10 Holidays per calendar year
• FREE Short & Long-Term Disability
• FREE Basic Life/AD&D
• Voluntary Supplemental Life insurance
• Flexible Spending Accounts (Health Care and Dependent Care)
• Employee Assistance Program
• Health Advocate
• Tuition Reimbursement

OUR CORE VALUES

SAFETY: The safety of our associates, customers, and partners is part of the DVL culture and a Core Value

CARING: We care about the success of our customers, our partners, our associates, and our company.

COLLABORATION: Working with the team to achieve the best outcome, which is critical to our success.

CREATIVITY: Being creative with ideas to improve the way we do things.

INTEGRITY: We are not afraid to do the right thing.

PROFESSIONALISM: Professional behavior is a cornerstone of our business.